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Exploring 5 Common Causes of Urban VPN Connection Error & 5 Ways to Fix Them

Exploring 5 Common Causes of Urban VPN Connection Error & 5 Ways to Fix Them

Urban VPN is a highly well-liked VPN with a large user base, as it is free. This could be an issue since Urban VPN doesn’t have enough IP addresses to provide each subscriber with a unique IP.

Customers are compelled to share IP addresses when this occurs. For instance, a streaming service will prohibit an IP address if it detects several users joining from the same Urban VPN IP address.

Thus, the likelihood that you will experience problems with Urban VPN increases as more and more users sign up.

We’ve written this post to assist you in fixing the Urban VPN connection problem and eliminating this irritation. We’ll also talk about the issue that appears to affect a lot of its users—the Urban VPN connection failure.

Why Can You Confront Errors Related to Urban VPN Connection?

Cause 1: Network Connectivity Issues

Router Problems

One common culprit for VPN connection errors is your router. Outdated firmware or incorrect settings can interfere with the VPN’s functionality. Ensure that your router’s firmware is up to date and that it supports VPN pass-through.

ISP Outages

Your ISP outages may cause your VPN connection to drop. To make sure there are no lingering problems in your location, check with your ISP. In some cases, changing your server location might help.

Cause 2: Software and Configuration Problems

Outdated Software

Outdated Urban VPN software may lead to compatibility issues. Make sure the Urban VPN client is up to date on your device. Improvements and bug fixes are frequently included in regular updates.

Configuration Errors

Misconfigured settings on your device can also result in connection errors. Double-check your VPN configuration and ensure it matches the recommended settings from Urban VPN.

Cause 3: Firewall and Antivirus Interference

Firewall Restrictions

Firewalls can block VPN connections, whether they are installed by third-party software or are part of your operating system. To enable Urban VPN to access the internet, adjust your firewall settings.

Antivirus Software Conflicts

Some antivirus programs may see VPNs as potential threats and block them. Whitelist the Urban VPN client in your antivirus software to prevent conflicts.

Cause 4: Server Overload

Urban VPN servers can sometimes become overcrowded, leading to slow connections or disconnections. Try switching to a different server with less traffic to resolve this issue.

Cause 5: Account and Subscription Issues

Expired Subscription

If your Urban VPN subscription has expired, you won’t be able to connect. Ensure your subscription is up to date to enjoy uninterrupted VPN access.

Incorrect Credentials

Double-check your login credentials. Entering the wrong username or password can prevent a successful connection.

Troubleshooting Urban VPN Connection Errors- 5 Ways

Deactivate your Antivirus

Try removing any antivirus software that may be present on your system before using Urban VPN. Antivirus software frequently misidentifies VPN software as malware or a virus.

The antivirus software then blocks the VPN. This could be the cause of the Urban VPN issue. Your antivirus software may need to be disabled, or you may need to add Urban VPN as an exception.

Verify your Internet Link

The sporadic issues with Urban VPN could be related to your internet connection. A wise place to start would be to confirm that you are still online. If so, confirm that your internet is operating correctly.

The best method to accomplish this is to check your internet speed. This is the location where you can make it happen.

Your internet connection might need fixing if you find that your internet is performing slower than usual. This could lead to issues with Urban VPN. Call the provider of internet services if that’s the case.

Putting the Software Back in

Make sure you restart the browser plugin or VPN program. If you are having trouble changing the VPN server, you might need to restart the VPN browser plugins. Once you’ve disconnected from the VPN server, restart the program.

Close all installed browser plugins and open them again. Deleting the cache in your browser might be necessary for the plugin to resume functioning.

Examine your Firewall

This should have been arranged during the Urban VPN setup process. Still, specific third-party antivirus programs and Windows Firewall tend to become too enthusiastic.

You’ll probably get a notification stating the programme is blocked if a firewall is the problem. You should adjust the firewall’s settings to resolve the issue.

While most antivirus software will include some sort of control centre, you can locate it under “Windows Security” on Windows. To get over the firewall, just request Urban VPN and follow the on-screen directions.

Seeking Support

If the problem persists, don’t hesitate to seek support from Urban VPN’s customer service. They can provide specific guidance based on your situation.

Try Switching to Alternatives

The issue with the failing Urban VPN connection is quite annoying. Furthermore, switching to a different VPN was the smartest course of action, given that the service is among the worst. There are far better providers, so don’t bother.

On the other hand, since problems such as these are quite uncommon in this situation, we strongly advise employing premium services.

You won’t experience any connection issues when using premium providers, particularly the finest ones, and you’ll get the quickest speeds available with no traffic restrictions. Below are some of them:

Alternative 1 – ExpressVPN

ExpressVPN is known for its lightning-fast speeds, making it an excellent choice for streaming and gaming. It offers a vast server network and robust security features, ensuring online privacy.

Alternative 2 – NordVPN

NordVPN is well known for its features related to privacy and security. It’s an excellent option for people who value privacy because of its extensive server network.

Alternative 3 – CyberGhost VPN

CyberGhost VPN combines user-friendliness with strong security features. It’s an excellent option for beginners looking to protect their online activities.


How Often Should I Update My Urban Vpn Client?

Regularly check for updates and install them to ensure your Urban VPN client runs smoothly and securely.

Can I Use Urban Vpn With A Single Subscription On Multiple Devices?

Yes, you can use Urban VPN on multiple devices with a single subscription, but there may be device limitations depending on your subscription plan.

Are There Any Free Solutions For Fixing Urban Vpn Connection Errors?

Urban VPN offers free support to its users. If you’re facing connection issues, contact their customer support for assistance.

Is It Safe To Tweak Firewall Settings To Allow Urban Vpn?

Adjusting your firewall settings to allow Urban VPN is generally safe and necessary for a secure connection. Ensure you follow Urban VPN’s recommended settings for the best results.


Urban VPN is a valuable tool for maintaining your online privacy and security. However, connection errors can happen due to various reasons.

By understanding these causes and following the troubleshooting steps, you can enjoy a seamless and secure VPN experience.

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